Refund policy

At Doms Mattress, we stand behind the quality of the products we offer and work with trusted manufacturing partners to provide dependable sleep products.

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Returns

Due to the nature of our products and fulfillment process, returns are not accepted unless a product qualifies under warranty.

If you believe your product has a manufacturing defect covered under warranty, please contact us so we can review the issue and assist you.

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Warranty Coverage

Products sold through Doms Mattress include a manufacturer limited warranty that protects against defects in materials or workmanship under normal use. Warranty coverage varies by product.

Warranty coverage includes:

• Memory Foam Mattresses – 10-Year Limited Warranty
• Hybrid Mattresses – 20-Year Limited Warranty
• Bed Frames – 1-Year Limited Warranty
• Bedding Products – 3-Year Limited Warranty

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Warranty Claims

If you believe your product has a manufacturing defect, please contact us with the following information:

• Your name
• Order number
• Description of the issue
• Photos of the product, if applicable

We will review the information and work with the manufacturer to determine the appropriate resolution.

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Warranty Exclusions

Warranty coverage does not include damage caused by:

• Liquid spills
• Improper use or handling
• Unsanitary conditions
• Normal wear and tear

Using a mattress protector is recommended to help protect your mattress and maintain warranty eligibility.

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Contact

If you have questions regarding returns or warranty coverage, please contact us.

Phone: 442-229-0316
Email: domsmattress@hotmail.com