Last Updated: 11/09/2025
These Terms of Service (“Terms”) apply to your use of the Doms Mattress website and any purchases made through our store. By using our site, you agree to these terms.
Use of the Website
You agree not to:
• Engage in fraudulent activity
• Attempt to hack or disrupt the website
• Copy or misuse our content
• Use the site for illegal purposes
Product Information
We work hard to display accurate descriptions and images.
Small variations in color, materials, or feel may occur due to manufacturing differences.
By purchasing, you acknowledge you have read and understood the product details.
Pricing & Payments
All prices are listed in USD.
We may adjust pricing at any time.
Accepted payments include:
• Credit & debit cards
• PayPal (if enabled)
• Shop Pay (if enabled)
• Financing (if enabled)
Your payment is charged at checkout.
Orders & Availability
We may cancel or refuse an order for reasons such as:
• Payment issues
• Incorrect information
• Suspicion of fraud
• Product being unavailable
If an issue occurs, we will contact you.
Shipping
Shipping timelines are estimated and may vary based on carrier performance, weather, and holidays. We ship primarily with FedEx Ground. Estimated transit times are 1–5 business days within the contiguous U.S. and 3–7 business days to Alaska and Hawaii. Delivery speed depends on the distance between origin and destination ZIP codes. Once your order ships, we will email tracking information to you.
Processing Time
All orders require 1–2 business days to process prior to shipment. Orders placed after business hours or on weekends begin processing the next business day.
Returns & Exchanges
All sales are final unless:
• The item was never delivered
• The item arrived damaged
• There is a manufacturer defect
Comfort preferences, buyer’s remorse, or wrong size choices are not eligible for return.
See our Warranty & Returns page for full details.
Warranty
All manufacturer warranties are handled directly through MLILY at:
https://mlilyusa.com/pages/warranty
MLILY makes all warranty decisions and handles replacements or resolutions.
Promo Codes & Affiliates
Promo codes may come from various sources including affiliates and promotions.
Only one promo code may be used per order unless otherwise stated.
Intellectual Property
All content on this website—including text, images, logos, product descriptions, and graphics—is owned by Doms Mattress or its partners.
You may not copy or reproduce any content without permission.
Limitation of Liability
Doms Mattress is not responsible for:
• Misuse of products
• Improper assembly
• Damage caused by incompatible frames
• Allergic reactions
• Carrier delays
• Personal losses from delayed shipments
• Unauthorized access to your account
Our maximum liability is limited to the amount paid for the product.
Governing Law
These Terms are governed by the laws of the United States and the state where Doms Mattress operates.
Contact Us
Email: domsmattress@gmail.com
Phone/Text: 442-438-3281